Guest day pricing model for property management companies

What a guest-day means in this planning model

Define one guest-day as one external visitor creating an active reception interaction on one calendar day. The visitor may ask an approved question, submit an inquiry, enter the response queue, or continue with an available employee. If the same tenant returns on another day, count another guest-day. A page view with no inquiry can be tracked as traffic, but it does not need to be counted as a staffed guest-day.

The definition matters because property programs work is not uniform. A short question about a service question may take five minutes. A complex service consultation may require a senior employee, a private room, and specialist follow-up. Counting both as identical "visits" hides the capacity the property organization must reserve.

Kiguri's tenant-facing workflow gives the model a useful starting point. A visitor opens a branded link, meets an AI receptionist, provides identity, tenant organization, and purpose context, and can be routed to an available employee. The conversation may continue in chat, browser phone, video, screen sharing, or a private consultation room when that option is configured and staffed. The guest-day model should measure the human work around that journey rather than map impressions alone.

The five inputs to collect

1. Tenant count

Residents and tenants are coordinators, property managers, supervisors, or administrators who need to operate the Kiguri property workspace, receive inquiries, or join conversations. Start with the smallest accurate count. Do not add every employee simply because they work at the property organization; include people who need the relevant property workspace access and permissions. Confirm the current definition of a paid user before making a purchase decision.

2. Active guest-days

Count days that create an inquiry or handoff. Separate tenant help, new-tenant discovery, partner visits, and internal-to-external events when possible. Purpose helps you estimate whether the workload is mostly a quick answer, a live consultation, or a specialist review.

3. Human minutes per guest-day

The AI receptionist can answer approved general questions and collect missing details, but it does not remove the need for a human when a request depends on a tenant's request, residents and tenantship account, or employee judgment. Estimate the employee time to read the context, join the conversation, explain the next step, and close or follow up. A 10-minute intake and a 45-minute screen-sharing consultation should not have the same weight.

4. Specialist escalation rate

Some inquiries can be handled by a coordinator. Others require a supervisor, licensed professional, technical specialist, or residents and tenantship account owner. Record the percentage that needs escalation and the average specialist minutes. This prevents a high-value but infrequent request from disappearing inside an average.

5. Follow-up depth

Track whether the visitor receives one answer, needs a later reply, or enters a multi-step engagement process. Follow-up depth is an operational planning signal, not a Kiguri price. It helps managers understand when the reception is creating a qualified next step rather than simply deflecting a question.

Use Kiguri's public plans as the cost baseline

The Kiguri pricing section lists Free at $0 for up to 8 residents and tenants, Business at $12 per user per month, and Custom volume pricing. Public materials also associate the Business plan with AI reception, a response queue and employee handoff, browser phone, longer meetings, and private consultation rooms. Confirm which capabilities and limits apply to the property workspace at the time of purchase.

These plan facts do not establish a separate guest-day meter. They also do not mean every external tenant must become a paid tenant. Keep three categories in your worksheet:

• **Workspace cost:** the plan and tenant seats needed by the property organization. • **Guest operations cost:** coordinator and consultant time created by visitors. • **Conversation complexity cost:** specialist coverage and longer channels such as video, screen sharing, or a private room.

For example, a property management company with six residents and tenants can use the public Free plan as an initial baseline to check. A property management company with twelve residents and tenants could illustrate the published Business arithmetic as 12 x $12 = $144 per month before taxes or separately stated terms. That is a planning calculation, not a quote. Larger deployments should ask Kiguri how Custom volume pricing and any current allowances apply.

Use guest-day modeling responsibly

List visitor types, arrival windows, employee coverage, room destinations, and follow-up needs for a busy day. Use the model to compare scenarios, not to infer a Kiguri price. Confirm current plan limits and visitor-access terms with Kiguri before purchase, and do not promise a guest day creates priority service or safety.

FAQ

Does Kiguri publish a guest-day price?

The public pricing reviewed for this guide lists tenant-based plans: Free at $0 for up to 8 residents and tenants, Business at $12 per user per month, and Custom volume pricing. It does not establish a separate guest-day meter. Confirm current billing terms before purchase.

Should every tenant visitor become a paid tenant?

Not automatically. A tenant is someone who operates the property workspace; a guest is an external visitor. Verify current permissions and plan definitions for your property workspace instead of treating the two as identical.

Can the AI receptionist replace a partner?

No. It can help approved answers and collect context. A partner or qualified employee remains responsible for matter-specific guidance, judgment, and commitments.

What should a property organization count as a guest-day?

Use a definition your finance and operations teams share, such as one external visitor with an active inquiry on one calendar day. Record complex conversations separately so specialist time is not hidden.

Where can I verify current Kiguri pricing?

Review the Kiguri pricing section and confirm the offer at the time of purchase. Prices, limits, and availability can change.

Sources and further reading

• [Kiguri home page](/) • Kiguri workflow • Kiguri pricing • Kiguri guides

Sources and further reading

Kiguri product overview, Kiguri pricing, security information, and Kiguri guides.